Health Net

Member tip: Check the back of your ID card for your phone contact information.

Group Plans- Member Customer Service

  • TDD/TTY (Hearing Impaired)
1-800-522-0088

1-800-995-0852

Individual & Family Plans (IFP)

  • Member Customer Service
1-800-839-2172

Medi-Cal Customer Service- Health Net

  • CalViva
1-800-675-6110

1-888-893-1569

Healthy Families, Healthy Kids, AIM 1-888-231-9473
Medicare Customer Service:

  • 8:00 a.m. to 8:00 p.m, 7 days a week (Oct 15 – Feb 14)
  • 8:00 a.m. to 8:00 p.m, Monday – Friday (Feb 15 – Oct 14)

Medicare Advantage

  • (HMO) Green, Gold Select, Healthy Heart I, Healthy Heart II, Jade, Ruby, Ruby Select
  • (HMO) Amber I, Amber II
  • (PPO) Violet

Medicare Prescription Drug Plan

  • Orange

All Medicare Plans

  • TDD/TTY (Hearing Impaired)
 
 
 
 

1-800-275-4737
 
1-800-431-9007
1-800-960-4638

 
 
1-800-806-8811
 
 
1-800-929-9955

Medicare Sales/Enrollment:

  • 8:00 a.m. to 8:00 p.m, 7 days a week (Oct 15 – Feb 14)
  • 8:00 a.m. to 8:00 p.m, Monday – Friday (Feb 15 – Oct 14)

Medicare Advantage

  • HMO & PPO Plans

Medicare Prescription Drug Plan

  • Orange
 

1-800-949-3022
1-800-949-0166

Medicare Supplement (Medi-Gap)

  • Member Customer Service
  
1-800-926-4178

Decision Power Health Coach

  • Customer Service
  • TDD/TTY (Hearing Impaired) —24 hours a day, 7 days a week
 
 
1-800-893-5597
1-800-276-3821
International Traveler’s Hotline

  • Click here to get easy accessibility to over 135 country access codes that are needed to contact Health Net.
 
 
1-800-552-3971